Short Summary

Buying and selling art online has opened up incredible opportunities for artists and collectors alike. At art24, we believe that connecting creative minds should be inspiring, enjoyable, and safe. While the internet offers endless possibilities, it’s important to stay mindful of best practices to keep your experience positive and secure.

This guide will help both artists and buyers navigate the digital art space with confidence.

TL;DR: Quick Safety Tips

• Use secure payment methods and never send money to buyers.
• Take your time — avoid rushed decisions.
• Keep conversations on art24 for added safety.
• Be cautious with links: if unsure, access the page through your browser instead of clicking.
• Protect your personal information at all times.

Why Safety Matters

The art world thrives on trust and creativity. Unfortunately, scammers sometimes try to take advantage of that trust. The good news? Most scams can be avoided by following a few simple steps. These tips are designed to empower you—not scare you—so you can focus on what matters most: creating and collecting art you love.

For Artists: 5 Simple Ways to Stay Safe

✅ 1. Keep Payments Professional

Always use secure and recognized payment methods. Avoid sending money to buyers under any circumstances—legitimate buyers pay you, not the other way around. If something feels unusual, take a moment to verify before proceeding.

✅ 2. Take Your Time

Art buying should never feel rushed. Scammers often create urgency to pressure you into quick decisions. Slow down, review the details, and trust your instincts.

✅ 3. Stay on Official Channels

Keep conversations within art24’s messaging system whenever possible. It’s designed to help you stay connected and safe. Moving too quickly to external platforms can increase risk.

✅ 4. Be Careful with Links

Scammers sometimes send links to fake payment or shipping pages. These can even contain harmful software (malware). Before clicking:

• Check if the link looks unusual or contains strange words or extra characters.
• When in doubt, don’t click—ask the sender to explain or verify through a trusted source, for example by accessing the page through your browser, not by clicking the link.

✅ 5. Protect Your Personal Information

Never share sensitive details like passwords or banking information in messages. If someone asks for this, it’s a red flag.

For Buyers: How to Build Trust and Avoid Pitfalls

Collectors and art lovers also play a role in keeping the community safe:

• Communicate clearly: Be transparent about your interest and intentions.
• Avoid pressure tactics: If a seller seems hesitant, give them time.
• Use secure payment methods: Stick to trusted services and never agree to unusual payment requests.
• Do your research: Check the artist’s profile and portfolio before committing.

Report and Stay Informed

If you ever receive a message that feels suspicious, you can report it directly by contacting us. This helps us keep the community safe and enjoyable for everyone.

Final Thought

art24 is here to make art connections simple, inspiring, and secure. By staying alert and following these tips, you can enjoy the creative journey with confidence.

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